Requirements Elicitation in Modern Product Discovery
Classifying product techniques by requirements type
Written by
Nuno Santos
20. February 2024 · 14 minutes read
Nuno Santos
Nuno Santos is currently a Senior Business Analyst at Natixis Portugal. He holds a PhD in Technologies and Information Systems, and is also certified from Agile Alliance as CSPO, and from the IIBA as CCBA, AAC and POA. He has also written articles about requirements, agility and product ownership at RE Magazine, BA Digest, Analyst Catalyst, Medium, and in several scientific conferences.
Strategies for building manageable requirements hierarchies in complex problem domains
Written by
Gareth Rogers
12. September 2023 · 21 minutes read
Gareth Rogers
Gareth is an experienced business analyst and product owner who has been working in the telecoms and other industries for longer than he’d like to be specific about. He has been an active member of IREB for some years and is a co-author and examiner within the RE@Agile working group. He lives and works in Germany having successfully escaped from a small, slightly uncooperative island.
Why Your Agile Organization Needs a High-Performing Requirements Engineering Competency
How Product Owners (POs), Business Analysts and Requirements Engineers Use Agile Requirements Engineering (RE) to optimize the work of the team and maximize the value delivered to stakeholders.
Howard Podeswa is a thought leader in the intersection of agile and business analysis. For over twenty years, he has been helping large organizations optimize their analysis and planning practices for agile software development approaches. He has authored a number of books that have become staple references for practitioners, most recently: The Agile Guide to Business Analysis and Planning: From Strategic Plan to Continuous Value Delivery - How Product Owners and Business Analysts (BAs) maximize the value of the product developed by the team, by integrating BA competencies with agile methodologies (Addison-Wesley Professional; 1st edition, 2021). Other works include UML for the IT Business Analyst (2009), and The Business Analyst’s Handbook (2008).
At Noble Inc., he has provided agile and business analysis services to clients worldwide, including the International Standards Organization (ISO), Moody’s, the Mayo Clinic, TELUS, TD Bank, LabCorp, the U.S. Food and Drug Administration (FDA), Mawer Investment Management Ltd., Bell Nexia, and REI Coop. He is currently advising IIBA on its Nimble initiative.
To contact Howard for in-house and public training and coaching services, please email howardpodeswa@nobleinc.ca or find him on LinkedIn @howardpodeswa
Concept for the successful handling of integral NFRs in Scaled Agile Environments.
Written by
Rainer Grau
14. December 2022 · 11 minutes read
Rainer Grau
For more than twenty years, Rainer Grau has accompanied companies on their way enterprise agility. He supports companies in their efforts to continuously develop and create sustainable value for customers and employees. For him, it is particularly exciting to find out which methods, techniques and approaches are suitable for scaling agility and building the right product and the right service for the customer. Business analysis and requirements engineering are two essential disciplines in this context, which also generate high value in an agile setup - even if perhaps lived completely differently compared to a classic project approach.
Rainer's background of experience in business agility is based on his consulting work with companies from various industries. Stages of his professional life include Distinguished Consultant and Partner at Zühlke Engineering, Head of Business Development at digitec Galaxus, responsible for courses at universities of applied sciences on the topic of agility, founder of the Swiss Agile Leaders Circle, founder of Denkplan Verein and active involvement in communities around agility, business analysis and requirements engineering.
If there is still time left, Rainer Grau likes to spend it with his family, doing sports, playing his guitar and reading novels.
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Gil Regev has been a researcher at EPFL since 1997 in the fields of enterprise information systems, requirements engineering, change management and knowledge management. Since 2008 he is also manager and consultant at Itecor, a boutique consultancy firm. Previously Gil developed software for computer peripherals at Logitech, in Switzerland and California.
Alain Wegmann is a full professor at the School of Computer and Communication Sciences, EPFL, Switzerland. He worked 14 years for Logitech (Switzerland, Taiwan, US) in positions ranging from software developer, IS manager, manufacturing engineering to VP of engineering and OEM marketing before joining the EPFL in 1997. His teaching, consulting and research are in the fields of enterprise architecture, requirements engineering and service engineering.
Olivier Hayard has been a consultant and in charge of IT and Knowledge Management at Itecor, a boutique consultancy firm, since 1993. Olivier’s main interests are business analysis and requirements management, as practitioner, trainer and researcher.
Suzanne Robertson is having a stellar career in information technology and systems engineering. Suzanne is a pioneer in adapting ideas from other domains for automated solutions. She has collaborated in workshops using experts from fields as diverse as modern music, visualization, and cookery. Ideas from these domains were adapted to make major breakthroughs in creative ideas for domains ranging from air traffic control to local government. She is co-author of the best-selling Mastering the Requirements Process, among other books and courses. She is co-creator of the Volere requirements techniques. She was the founding editor of the Requirements Column in IEEE Software.
As a principal and founder of The Atlantic Systems Guild, James Robertson is known for his work in implementing systems engineering principles that link business specialists with solution specialists. James is a consultant, lecturer, author, project leader whose area of concern is the requirements for software, and the contribution that good business analysis makes to successful projects. James is co-author of 5 books that have been influential in the business analysis world. His training as an architect has led to his work on good design principles and to his focus on how innovation can be integrated with business analysis.
Nuno Santos is currently a Senior Business Analyst at Natixis Portugal. He holds a PhD in Technologies and Information Systems, and is also certified from Agile Alliance as CSPO, and from the IIBA as CCBA, AAC and POA. He has also written articles about requirements, agility and product ownership at RE Magazine, BA Digest, Analyst Catalyst, Medium, and in several scientific conferences.
Nuno Ferreira is currently the head of research at i2S Insurance Knowledge, invited professor at ISEP of Porto's Polytechnique Institute and researcher at ALGORITMI research center of Minho’s University in Portugal. He holds a PhD in Software Engineering. He has a strong background in software engineering, project management and process management. His re-search interests are requirements elicitation, process-to-product transitions, logical architectures derivation, and process maturity models.
Ricardo J. Machado is a full professor of Information Systems Engineering and Technology in the Dept. of Information Systems at the University of Minho (UMinho), School of Engineering. Within the Information Systems Engineering domain, his primary research interests are in modelling and requirements for systems analysis and design and in process and project management life-cycles. He has supervised 50 completed PhD and MSc theses in these areas. He has published over 150 scientific publications and 4 industrial patents, and has acted as coordinator (PI) and senior researcher of over 50 R&D projects. Currently, at UMinho he is the vice-rector for institutional development, the director of the ALGORITMI Research Centre, the scientific coordinator of the EPMQ Laboratory at the CCG/ZGDV Institute, the director of the Doctoral Program in Advanced Engineering Systems for Industry, and member of the Board of the UM-Cities Platform.
Till-J. Faßold is Expert Strategic Planning at 1&1, Germany. In this role – besides other responsibilities – he coaches professionals from various departments and is responsible for the requirements engineering processes. Till-J. Faßold hold a master’s degree in information management from the University of Koblenz and is certified to the IREB CPRE Expert Level.
Freelance trainer and consultant in Software Engineering. 20 years of work experience, including 7 years as consultant and project manager, 10 years in research and university teaching, and two guest professorships. Associate member at IREB, co-author of syllabus and handbook for the CPRE Advanced Level in Requirements Management. www.herrmann-ehrlich.de
Maya Daneva, PhD, is Senior Member of Scientific Staff in the Services and Cybersecurity group at the University of Twente, the Netherlands. Her research interests are requirements engineering for large systems, security requirements engineering, requirements-based project estimation, user feedback analytics, and empirical research methods. Maya has a strong international exposure having spent two years of her career in Germany at the University of Saarbruecken and in the IDS Scheer, and 9 years as a business process analyst for SAP Enterprise Recourse Planning projects at TELUS Corporation, Canada’s second largest telecommunication company.
Chong Wang is an assistant professor at Wuhan University. She has over 10 years of work experience in research and university teaching. Her research interests include requirements engineering, software engineering, and service computing.
Nelly Condori-Fernandez is an assistant professor at the Universidade da Coruna (Spain) and research associate of the Vrije Universiteit Amsterdam (The Netherlands). Her research focuses on topics related to quality requirements prioritization and sustainability. She has published 85 articles in indexed journals and ranked conferences. Besides, she has been involved in several European projects.
Interview done by
Luisa Mich
14. May 2020 · 4 minutes read
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4 Comments
Luisa Mich
Luisa Mich is an Associate Professor of Computer Science at the University of Trento, Italy. Her research interests include requirements engineering, creativity and web strategies. She is an author of more than 150 papers.
Suzanne Robertson is having a stellar career in information technology and systems engineering. Suzanne is a pioneer in adapting ideas from other domains for automated solutions. She has collaborated in workshops using experts from fields as diverse as modern music, visualization, and cookery. Ideas from these domains were adapted to make major breakthroughs in creative ideas for domains ranging from air traffic control to local government. She is co-author of the best-selling Mastering the Requirements Process, among other books and courses. She is co-creator of the Volere requirements techniques. She was the founding editor of the Requirements Column in IEEE Software.
As a principal and founder of The Atlantic Systems Guild, James Robertson is known for his work in implementing systems engineering principles that link business specialists with solution specialists. James is a consultant, lecturer, author, project leader whose area of concern is the requirements for software, and the contribution that good business analysis makes to successful projects. James is co-author of 5 books that have been influential in the business analysis world. His training as an architect has led to his work on good design principles and to his focus on how innovation can be integrated with business analysis.
Daniel Méndez is an Associate Professor for Software Engineering at the Blekinge Institute of Technology, Sweden and Senior Scientist at fortiss, the research institute of the Free State of Bavaria for software-intensive systems and services. His research is on Empirical Software Engineering with a particular focus on interdisciplinary, qualitative research in Requirements Engineering and its quality improvement. He regularly publishes in various software engineering publications and has occupied several key positions in venues of the empirical software engineering community. He is a member of the ACM, the IEEE Computer Society, and the German association of university professors and lecturers, and he serves as the representative to ISERN, the International Empirical Software Engineering Research Network. Further information is provided at www.mendezfe.org.
Xavier Franch is Professor at the Universitat Politècnica de Barcelona (UPC-BarcelonaTech), Spain. He is Council Member and Full Member of the IREB association. He has published over 200 peer-reviewed papers in conferences and journals, many of them related to requirements engineering. He was Program Co-Chair of the RE’16 and REFSQ’11 conferences, and he belongs to the Editorial Board of the Requirements Engineering Journal (Springer) and Information Software and Technology (IST) journals, among others. He is coordinator of the Q-Rapids project and participates in the OpenReq project, both in the H2020 programme. He organizes workshops concerning requirements engineering for NLP4RE, CrowdRE, JIT-RE and others.
Andreas Vogelsang is a post-doc researcher in the software & systems engineering group at the Technical University of Munich. He works on model-based requirements engineering and participated in several research collaborations with industrial partners especially from the automotive industry. His research published was published in relevant international conferences like RE, REFSQ, or ICSE.
Rana Siadati is currently a PhD student in Software Requirements Engineering and also a visiting lecturer by the School of Computer Science at the University of Hertfordshire. Alongside these roles, Rana has many years of academic and industrial experience, also at managerial level, gained in the UK and abroad.
Paul Wernick is a Senior Lecturer in Computer Science at the University of Hertfordshire. Dr Wernick has taken leading roles in the ProSim series of software process simulation workshops, and the IEEE Workshop on Software Evolvability. Dr Wernick’s current research interests cover the high-level human environment within which software processes occur and their simulation, and computer security.
Vito Veneziano is a Senior Lecturer in Computer Science at the University of Hertfordshire, and his interests range from software engineering, HCI, requirements analysis and system modelling, to how software systems impact on organisations. Previously Dr Veneziano worked in IT and project management, business application development, software design and consultancy.
Andreas Maier studied Computational Linguistics, Language Science and Technology and Philosophy at Saarland University in Saarbrücken, Germany. From November 2008 to April 2018, he worked as scientific assistant at Fraunhofer IESE, where he focused on the elicitation and the automatic analysis of user requirements provided in natural language. In May 2019, he finished his PhD in computer science, where he investigated difficulties in the identification and specification of hedonic quality in user requirements and developed possible solutions for the mitigation of these difficulties.
Simon Darting studied applied computer science with focus on communication at the University of Applied Sciences in Worms, Germany. Subsequent to his studies he started working as a researcher at Fraunhofer IESE in 2012, where he focused on requirements- and systems engineering within large-scale projects. In 2017 he completed his Master's degree in "Software Engineering for Embedded Systems" at the Technical University of Kaiserslautern, Germany. Since December 2018, he has been employed at BASF SE in Advanced Business Analytics with a focus on predictive maintenance.
Data Science – the expanding frontier for Business Analysts
Evaluating Business Analysts‘ role in the Data Driven Economy
Written by
Priyank Arora
09. May 2019 · 18 minutes read
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2 Comments
Priyank Arora
Priyank Arora is a Senior Business Analyst working in the digital IT space for 12+ years. He is a CBAP certified professional with a Core Credential in Business Analytics from Harvard Business School. He works on large scale digital transformation projects for the world’s leading travel group, where he helped to transition the requirement engineering processes from traditional to Agile working methodologies. He was also involved with a machine learning initiative within his organisation and is a data science enthusiast with an interest in applying analytical thinking and decision automation for business growth.
Challenges in the elicitation and determination of precise requirements from animal stakeholders
How to use requirements gathering techniques to determine product requirements from non-verbal subjects
Written by
Jason Hansen
18. January 2019 · 18 minutes read
Jason Hansen
Jason Hansen obtained a BS in Chemical Engineering from Michigan Tech. He left the work force in 2005 to focus on raising an adopted special needs daughter. In 2015, he decided to return to school and obtained his AAAS in Network Admin. He is working as a tutor at GRCC while pursuing a Master’s Degree in Computer Software Engineering at GVSU.
Hans van Loenhoud MSc is a consultant and teacher at Taraxacum in the Netherlands. He has been working in software development for more than 35 years, starting as a Cobol programmer and later on specialized in test and quality management.
In this role, he has been teaching various ISTQB test courses and has been chair of TestNet, the Dutch association of professional software testers. In recent years, he joined IREB to build a bridge between software testing and requirements engineering. He gives various Business Analysis, Requirements Engineering and Software Testing trainings. Hans is also a lecturer at the Amsterdam University of Applied Sciences for these topics and participates in the IREB advanced level Elicitation working group.
Thijmen works as IT architect at Kommuninvest acting as technical lead for its digitalization initiative and growing CI/CD and Agile practice in the company. His work on the mini-QAW started in his role as researcher at ABB, where he worked on software architectures with colleagues around the globe. He authored publications at leading international software conferences, receiving two best paper awards. Thijmen graduated cum-laude in software engineering from VU University in the Netherlands and Malardalen University in Sweden.
Michael Keeling is a software engineer at LendingHome and the author of Design It! From Programmer to Software Architect. In his career so far, he has worked on a variety of interesting software systems including IBM Watson, enterprise search applications, financial platforms, and Navy combat systems. Michael has a master’s degree in software engineering from Carnegie Mellon University and a bachelor’s degree in computer science from the College of William and Mary. Contact him via Twitter @michaelkeeling or his website, https://www.neverletdown.net
Will Chaparro is a software development manager in IBM’s Watson Group. He spent over 5 years designing and building complex enterprise search solutions as a managing consultant. Prior to IBM he spent 11 years as a software engineer. He has a BS in Computer Science from the University of Pittsburgh.
Inge Kress is a specialist in psychosomatic medicine. Currently she works at the University Hospital of Erlangen/Germany. Her research and clinical work focuses on stress and emotion processing. Besides practicing medicine, she engages in medical education regarding psychosomatic issues, giving scientific lectures and workshops. Her main objective is to learn and teach about cognitive, emotional and physiological processes and their impact on mental and physical health, especially in work life.
As a Requirements Engineering Consultant and Trainer with SOPHIST GmbH, Anja Schwarz supports clients of different fields in all requirements engineering aspects. As a trainer, she prepares her participants for the CPRE Foundation Level certification as well as for the CPRE Advanced Level Elicitation & Consolidation certification. She also supports the IREB e.V. as Lead of the Elicitation and Consolidation working group. The elicitation of innovative requirements and thus the requirements for creativity have always fascinated her, leading to the cooperation with Inge Kress. Together, they brought the neurological aspects of creativity into the context of requirements engineering, also resulting in this article.
Joy Beatty is a VP at Seilevel, a professional services company whose mission is to define software that customers love to use. Joy implements new methodologies that improve the requirements process. Her team provides assessments, mentoring, training and consulting services for F1000 companies.
Joy is actively involved as a leader in the requirements community. She was a co-author of PMI’s Business Analysis for Practitioners: A Practice Guide, as well as being on the core team for the IIBA’s Business Analysis Body of Knowledge (BABOK) version 3. She is also a contributing author to “The Guide to Business Analysis” which “Includes the Standard for Business Analysis” by PMI. She co-authored Visual Models for Software Requirements with Anthony Chen and Software Requirements, 3rd Edition with Karl Wiegers.
Candase is a Product Manager at Seilevel. As a trainer and a practitioner, she helps ensure her clients’ software projects deliver the most return on investment, and helps define the problems their projects are trying to solve. She has provided training for business analysts in F300 companies, as well as assisting in the development of Seilevel training material. She also provided editorial contributions to both Visual Models for Software Requirements and Software Requirements, 3rd Edition.
Manon Penning has a broad background in the fields of IT and education. She is an educational specialist, requirements engineer, quality analyst and trainer currently employed by Improve Quality Services, a provider of consultancy and training. Via Improve Quality Services she has been working for several Dutch companies over the past few years.
Dipl.-Ing. Oliver Stypa is head of the consulting department at Gemini Business Solutions GmbH, Aachen (Germany).
As a Mechanical Engineer (Dipl.-Ing.) from RWTH Aachen University (Germany) and IREB-CPRE, Mr. Stypa focuses on RE in manufacturing industry sectors. Understanding both worlds of mechanical engineers and software developers he successfully combines advantages of software based Requirements Engineering methodology and conventional machine development processes to improve development projects in integrated industries.
Sebastian Schlaus, B.Sc. is a strategy and production management expert in the consulting department at Gemini Business Solutions GmbH, Aachen (Germany).
Mr. Schlaus is a Business Administrator and Mechanical Engineer (B.Sc.) from RWTH Aachen University (Germany) and IREB-CPRE. As such, he focuses on strategic and production management in the international industry and entrepreneurial contexts. His background in the fields of engineering, industrialization and management enriches the team’s diverse composition by ensuring lean processes.
Freelance trainer and consultant in Software Engineering. 20 years of work experience, including 7 years as consultant and project manager, 10 years in research and university teaching, and two guest professorships. Associate member at IREB, co-author of syllabus and handbook for the CPRE Advanced Level in Requirements Management. www.herrmann-ehrlich.de
Dr. Michael Jastram is an expert model-based systems engineering (MBSE), with a focus on requirements. He has over 20 years experience in software development and requirements engineering, which he regularly shares as author and public speaker. Amongst other things, he publishes weekly updates on Systems Engineering Trends [German] and monthly updates on Requirements Engineering [English].
Michael is a leader in open source requirements management, being project lead of the Eclipse Requirements Modeling Framework. He is also a strong advocate of open standard and actively contributes to the OMG Requirements Interchange Format (ReqIF).
Today, he is founder and principal systems engineer of Formal Mind GmbH, a service provider in Open Systems Engineering.
Andreas Kara has 15 years experience as IT project manager in leading positions, both representing customer and contractor. As a trainer, he helps his students to become successful project managers and to enjoy their profession. As a coach, he provides intense knowledge transfer on the job.
Marie Garnier is an associate professor in the English Department at the Université Toulouse 2 – Jean Jaurès (Toulouse, France). She holds a PhD in English linguistics on the topic of automatic grammar checking. Her research interests include the interface between syntax and lexical semantics in English, the definition and processing of errors produced by English learners, and linguistics-driven NLP. She can be reached at mgarnier@univ-tlse2.fr.
Patrick Saint-Dizier, PhD, is a senior researcher in Computational Linguistics and Artificial Intelligence at CNRS, IRIT, Toulouse, France. He is specialized in discourse and semantic analysis. He has developed several national and European projects dedicated to logic programming, argumentation and technical text analysis. He is the author of several conference and journal articles and of 11 books. Besides foundational research, he has a long practice and experience of research and development activities. Contact: stdizier@irit.fr
Corrine Thomas is an experienced leader and Business Analyst with over 25 years of working across a range of industry sectors including Local Government, Healthcare, Telecommunications and Financial services. She has a proven track record of creating and transforming capability of business analysis practices through good people management, training and coaching. She also has many years’ experience of delivering business analysis on large scale change programmes. She is a qualified NLP trainer, coach, an inspiring conference speaker and published author.
Albena Georgieva is a senior requirements engineer with experience in the e-commerce and public domain. During her technology consultancy career at Capgemini she has successfully conducted and coordinated business analysis efforts as well as advised customers on the improvement of the requirements management process in complex corporate environments. Her most recent clients are KLM, Unilever and the Dutch Ministry of Foreign Affairs.
She is currently working on several e-commerce and digital marketing initiatives at KLM mainly in the roles of information analyst and product owner.
Áldrin Jaramillo Franco is a full-time Professor in the Department of Computer Science Engineering at University of Antioquia (Medellín, Colombia). Mr. Jaramillo is a Computer Science engineer from EAFIT University (Colombia); M. Sc. in Systems Engineering from National University of Colombia and Ph. D. candidate from Paris I University - Pantheón Sorbonne (Paris, France). His main interest area is software engineering with an emphasis in requirements engineering. He can be reached at: aldrin.jaramillo@udea.edu.co
Saïd Assar, PhD, is an Associate Professor at Institut Mines-Telecom, Ecole de Management. His research interests include models, method and tools for IS development, e-learning and e-government. He published his work is in various journals, e.g., Empirical Software Eng., Latin American J. of Computing, Education Technology and Society; and in international conferences, e.g., COMPSAC, ICSOFT, RCIS, ECIS, AMCIS and HICSS.
Eduard C. Groen is engineering psychologist. His fascination with the rapid rise of man-machine interfaces and other changes that affect society inspires him to contribute with technologies that optimally make use of the potential that these developments bring. As Fraunhofer IESE operates at the intersection of science and industry, he is involved in a variety of projects, while leading the development of the “Crowd-based Requirements Engineering” approach.
Matthias Koch studied computer science with a focus on software engineering. Since 2012, he is employed as engineer at Fraunhofer IESE and mainly addresses the topics of requirements engineering and business analysis. In this context, he was involved in research projects on the pre-project and requirements definition phase, case studies and product evaluations. In research as well as industry projects, he regularly acts as requirements responsible, conducts workshops with customers and provides consulting.
What makes an excellent BA and are women more suited to the role?
Written by
Sandra Leek
29. February 2016 · 3 minutes read
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1 Comment
Sandra Leek
Sandra Leek is currently working as a Senior Lead Business Analyst for Lloyds Banking Group. She has been with the organisation for nearly 18 years during which she has taken on a number of roles including Programming and Project Management. She currently works across a number of business areas championing a One Team culture and pragmatic delivery.
In 2014 she was made BA of the Year and has formed part of the IIBA BA Conference committee for the last two years.
In her spare time she enjoys scuba diving, and although being based in Wales, prefers swimming in warmer climates. She also helps run her local scuba dive club and is actively involved in promoting live music, via a local blues club.
Sandra is also involved in her local community via her role as a magistrate.
How to create awareness for some of the difficulties requirements engineers face
Written by
Manon Penning
29. February 2016 · 10 minutes read
Manon Penning
Manon Penning has a broad background in the fields of IT and education. She is an educational specialist, requirements engineer, quality analyst and trainer currently employed by Improve Quality Services, a provider of consultancy and training. Via Improve Quality Services she has been working for several Dutch companies over the past few years.
Dr. Christine Grimm works for SAP as Senior Researcher in large scale, publicly funded projects. Formerly, she has been employed as a consultant implementing Enterprise Resource Planning Systems in Europe.
She holds a Master of Science in Management as well as a PhD in Science, Technology and Innovation Studies from the University of Edinburgh. She lives with her family in Zürich.
Onur Görkem Özcan is a young professional with multidisciplinary background in management and engineering. He currently works as Project Manager at Credit Suisse, based in Zürich. He holds a BSc in Electronics Engineering from Sabanci University and MSc in Management, Technology and Economics from ETH Zürich. During his masters studies he worked at SAP Research as an intern and thesis student, researching requirements engineering practices in research projects.
Results of research project announced in a previous issue.
Written by
Gareth Rogers
29. February 2016 · 13 minutes read
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2 Comments
Gareth Rogers
Gareth is an experienced business analyst and product owner who has been working in the telecoms and other industries for longer than he’d like to be specific about. He has been an active member of IREB for some years and is a co-author and examiner within the RE@Agile working group. He lives and works in Germany having successfully escaped from a small, slightly uncooperative island.
Corrine Thomas is an experienced leader and Business Analyst with over 25 years of working across a range of industry sectors including Local Government, Healthcare, Telecommunications and Financial services. She has a proven track record of creating and transforming capability of business analysis practices through good people management, training and coaching. She also has many years’ experience of delivering business analysis on large scale change programmes. She is a qualified NLP trainer, coach, an inspiring conference speaker and published author.
Albena Georgieva is a senior requirements engineer with experience in the e-commerce and public domain. During her technology consultancy career at Capgemini she has successfully conducted and coordinated business analysis efforts as well as advised customers on the improvement of the requirements management process in complex corporate environments. Her most recent clients are KLM, Unilever and the Dutch Ministry of Foreign Affairs.
She is currently working on several e-commerce and digital marketing initiatives at KLM mainly in the roles of information analyst and product owner.
Anecdotes from a Requirements Engineer in the Real World
Written by
Deepti Savio
29. October 2015 · 19 minutes read
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2 Comments
Deepti Savio
Deepti works at the RnD Department of Siemens Corporate Technology, Bangalore. Her responsibilities include RE consulting, applied RE research, and delivering in-house RE and Scrum Trainings. Her research interests include handling requirements in agile development, and requirements visualization. Deepti has a Masters in Software Engineering from the University of Melbourne, and is an IREB-CPRE. She still enjoys writing neat, unambiguous requirements specifications in structured templates and striving to get stakeholders to read them.
SOPHIST-in-chief (formally: founder and executive partner of the SOPHIST GmbH), chief consultant, coach and trainer. Looking back over 25 years of professional experience, a lot has come up: a company, 6 books, 55 employees, countless articles and presentations and a whole lot of experience. My passion for project consultation might account for the fact that, until now, I do not “only” manage, but I am still directly involved in projects and close to customers.
Human capital is not merely a phrase we do not live, it is one of the most important goods we have. With regards to my function as a Project coordinator, my aspiration is to target the optimized commitment of the individualized abilities, strengths and talents of the SOPHISTs. In addition, I am permanently looking for new employees for the team, taking care of our trainees, development of the staff and thus I am constantly supporting our executives. I benefit from my studies of Social Sciences, my multi-year experience in Human Resources and my sense for the positive.
Effective specifications to select off-the-shelf software
Written by
Martin Tate
29. October 2015 · 31 minutes read
Martin Tate
Martin Tate is an IT consultant who has now personally run or rescued 52 projects to select off-the-shelf solutions, interviewed over 725 people to capture the requirements for selections and appraised over 1,000 candidate solutions. A ‘poacher turned gamekeeper’, he formerly worked for an IT provider and was trained to sell software. BCS, The Chartered Institute for IT, made him a Chartered Fellow for eminence in evaluating software and recently published his book, a practitioner guide to procuring off-the-shelf IT.
How to build a strong foundation for business analysis and requirements engineering inside a company
Written by
Christoph Wolf
30. July 2015 · 17 minutes read
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1 Comment
Christoph Wolf
Christoph Wolf works for more than 15 years as Requirements Engineer, Business Analyst, Project Manager and Quality Assurance Manager. He has built up a Business Analysis team and led it for several years. Since last year, he is consultant at SwissQ and supports clients in requirements engineering and quality assurance with focus on delivering business value.
SOPHIST-in-chief (formally: founder and executive partner of the SOPHIST GmbH), chief consultant, coach and trainer. Looking back over 25 years of professional experience, a lot has come up: a company, 6 books, 55 employees, countless articles and presentations and a whole lot of experience. My passion for project consultation might account for the fact that, until now, I do not “only” manage, but I am still directly involved in projects and close to customers.
Before working for SOPHIST, Kristina has lived and worked abroad in an intercultural environment. Due to her linguistic studies she is comfortable working with communication models, semantics and syntax. She has developed an excellent feeling for languages based on theory and experience. As consultant and trainer, she benefits from this feeling in the field of elicitation, documentation and management of natural language requirements.
Luisa Mich is an Associate Professor of Computer Science at the University of Trento, Italy. Her research interests include requirements engineering, creativity and web strategies. She is an author of more than 150 papers.
Victoria Sakhnini is an adjunct lecturer at the Cheriton School of Computer Science at the University of Waterloo. Her research includes empirically validating the effectiveness of a new technique to enhance requirements-elicitation creativity and effectively teaching computer science principles.
Daniel M. Berry got his B.S. in Mathematics from Rensselaer Polytechnic Institute, Troy, New York, USA in 1969 and his Ph.D. in Computer Science from Brown University, Providence, Rhode Island, USA in 1974. He was on the faculty of the Computer Science Department at the University of California, Los Angeles, California, USA from 1972 until 1987. He was in the Computer Science Faculty at the Technion, Haifa, Israel from 1987 until 1999. From 1990 until 1994, he worked for half of each year at the Software Engineering Institute at Carnegie Mellon University, Pittsburgh, Pennsylvania, USA, where he was part of a group that built CMU's Master of Software Engineering program. During the 1998-1999 academic year, he visited the Computer Systems Group at the University of Waterloo in Waterloo, Ontario, Canada. In 1999, Berry moved to what is now the the Cheriton School of Computer Science at the University of Waterloo. Between 2008 and 2013, Berry held an Industrial Research Chair in Requirements Engineering sponsored by Scotia Bank and the National Science and Engineering Research Council of Canada (NSERC). Prof. Berry's current research interests are software engineering in general, and requirements engineering and electronic publishing in the specific.
Has RE adapted itself to the challenges of Agile methods?
Written by
Gareth Rogers
30. April 2015 · 1 minute read
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2 Comments
Gareth Rogers
Gareth is an experienced business analyst and product owner who has been working in the telecoms and other industries for longer than he’d like to be specific about. He has been an active member of IREB for some years and is a co-author and examiner within the RE@Agile working group. He lives and works in Germany having successfully escaped from a small, slightly uncooperative island.
Ursula Meseberg (Dipl. Math.) is co-founder and principal of microTOOL GmbH, an IREB silver partner and training provider based in Berlin with 30 years of experience in model-driven software development, IT project management and requirements engineering. As head of strategic planning she is mentoring the current development of solutions for mobile requirements engineering. She is the author of numerous articles and a member of the IREB syllabus advisory board.
Patrick Saint-Dizier, PhD, is a senior researcher in Computational Linguistics and Artificial Intelligence at CNRS, IRIT, Toulouse, France. He is specialized in discourse and semantic analysis. He has developed several national and European projects dedicated to logic programming, argumentation and technical text analysis. He is the author of several conference and journal articles and of 11 books. Besides foundational research, he has a long practice and experience of research and development activities. Contact: stdizier@irit.fr
Juyeon Kang has a PhD in Computational Linguistics (syntax and formal semantics) from the University Paris-Sorbonne. She is a R&D Engineer at Prometil (Toulouse) and associate researcher at IRIT-CNRS. She is specialized in argumentation mining and technical document authoring. She has been involved in a number of international projects. Her research results have been published in various international conferences and journals.
Edward van Deursen has over 25 years of experience in ICT-projects. He started as programmer and tester, later specialized in quality assurance. In the last few years he specialized in security. He, for among other things, is responsible for the development of the security services within SYSQA B.V. He also elicitated security requirements in different project.
Jan Jaap Cannegieter has over 20 years of experience in ICT. Jan Jaap started as tester, specialized in Quality Assurance and has over 12 years of experience in requirements elicitation, requirements validation and requirements management. Jan Jaap is the co-author of two well sold Dutch books about requirements: ‘Succes met de requirements’ and ‘Grip op requirements’. He is also very active in the Dutch IREB community and Supporting Member of IREB.
Paying attention to requirements in an agile work environment
Written by
Sven van der Zee
29. January 2015 · 6 minutes read
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2 Comments
Sven van der Zee
Sven is senior consultant|trainer at inspearit|cibit academy. He has worked on aligning business and IT at various organisations for more than 20 years. Both at profit and non-profit organisations Sven has helped teams and individuals to reach improvements in processes and results. He masters and applies several methods and techniques. Sven has helped many persons to achieve more with the right use of requirements engineering techniques and with agile ideas and frameworks. He loves to share his experience with others.
Ina Paschen is a Senior Business Analyst and Project Manager at Zühlke Schweiz. As a practitioner and consultant she helps ensure her clients deliver successful projects: a clear project set-up, a solid requirements engineering process, clear requirements and business processes to be developed, an improved development process or a transparent communication between development and management to build trust, to reduce impediments, and therefore bridging worlds like agile and non-agile.
Emmerich Fuchs has more than 30 years of experience in application development and is a consultant in business process modelling, requirements engineering and quality assurance. Since 1985 he has been teaching at technical colleges and universities of applied science, and is a well-known trainer, as well as a co-author and an examinant, as well as an active member of IREB.
Dr. Carl Friedrich Kress works as Senior Consultant and Innovation Manager in Germany. He has written many articles about the scientific background of software cost estimation methods and metrics. His work helps IT project managers to reliably estimate and plan software development projects. Working in an agile environment he’s also experienced in creating precise requirements for agile developers.
Ellen Gottesdiener is an internationally recognized leader in the convergence of agile + requirements + product management + project management. Ellen is founder and principal of EBG Consulting, which helps organizations adapt how they collaborate to improve business outcomes.
Ellen’s passion is helping people use modern product requirements practices to build valued products and great teams. She provides training, coaching, and facilitates discovery and planning workshops across diverse industries, including education, energy, financial services, pharmaceutical, software, transportation, and telecommunications.
Frank Rabeler is a Business Analyst at T-Systems in Germany, where he specializes in requirements engineering for telecommunications software systems. Previously he worked as a database expert with focus on data modeling. How to design documents, data models etc. in the best readable way? Questions like these have been challenging him over the last 25 years as an IT professional. For 15 years now he has been using Information Mapping as part of his daily work and he appreciates this method as a success factor - especially in RE.
Written by
Johan Zandhuis
30. October 2014 · 12 minutes read
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2 Comments
Johan Zandhuis
Johan Zandhuis is Product manager at SYSQA BV, an organisation specialised in quality assurance in IT. The themes ‘creating value with IT’ and ‘getting grip on IT’ play a constant role when he’s doing the job. “Why are we doing this” is a question he likes to ask. Besides other publications Johan is co-author of the Dutch book ‘Grip op requirements’ based on the IREB syllabus. Also he is one of the initiators for the Dutch translation of the IREB-dictionary and the IREB foundation syllabus. Contact: jzandhuis@sysqa.nl
Ulf Ackermann currently works as a Requirements Engineer in the B2B Industry Commerce division of T-Systems Multimedia Solutions GmbH. His degree in commercial information technology at the Dresden University of Applied Sciences helps him to capture customer requirements from both business and technical perspectives. He has more than 7 years’ experience in large scale E-Commerce projects and specializes in the area of project procedure models. He states: “Structuring a project from the few known variables to produce an appealing offering for the customer is the most challenging and in the end rewarding part of my daily work.”
Dirk Fritsch is a Principal Consultant in the requirements division at QA Systems GmbH. He has over 10 years of experience in business analysis, process modelling and requirements engineering and has worked on customer projects from every sector. He collaborated in research projects at the University of Duisburg/Essen and the University of Leipzig, addressing recurring issues from customer projects to improve existing methods using new technologies and solutions. In his current work he focuses on training and coaching for requirements management using classical and agile methods.
Brett Bicknell is an engineer at Critical Software Technologies and has played a key role in a number of formal methods initiatives, including the FP7 ADVANCE project. His software engineering experience encompasses varying levels of criticality and verification and validation activities. His previous work includes embedded systems, solutions for data acquisition and analysis, and a number of European-funded R&D ventures. He holds a BSc degree in Physics.
Karim Kanso has worked within the field of formal methods and software engineering for many years, on various projects in the domains of transportation and aerospace. He has received a PhD in theoretical computer science, and is actively interested in the question of how requirement engineering can be applied to new disciplines, such as autonomous system engineering? He is currently working on the ADVANCE programme at Critical Software Technologies.
Brett Bicknell is an engineer at Critical Software Technologies and has played a key role in a number of formal methods initiatives, including the FP7 ADVANCE project. His software engineering experience encompasses varying levels of criticality and verification and validation activities. His previous work includes embedded systems, solutions for data acquisition and analysis, and a number of European-funded R&D ventures. He holds a BSc degree in Physics.
Karim Kanso has worked within the field of formal methods and software engineering for many years, on various projects in the domains of transportation and aerospace. He has received a PhD in theoretical computer science, and is actively interested in the question of how requirement engineering can be applied to new disciplines, such as autonomous system engineering? He is currently working on the ADVANCE programme at Critical Software Technologies.
Daniel McLeod has worked on a variety of imaging sensor systems in the Airborne, Land and Naval domains. His previous work includes algorithm development, system design, requirements analysis and verification and project management. He is currently working within the smart energy domain on a Low Voltage monitoring system and a system for automated control of low voltage transformers in response to customer demand and distributed generation.
Written by
Gareth Rogers
30. July 2014 · 11 minutes read
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1 Comment
Gareth Rogers
Gareth is an experienced business analyst and product owner who has been working in the telecoms and other industries for longer than he’d like to be specific about. He has been an active member of IREB for some years and is a co-author and examiner within the RE@Agile working group. He lives and works in Germany having successfully escaped from a small, slightly uncooperative island.
Joy Beatty is a VP at Seilevel, a professional services company whose mission is to define software that customers love to use. Joy implements new methodologies that improve the requirements process. Her team provides assessments, mentoring, training and consulting services for F1000 companies.
Joy is actively involved as a leader in the requirements community. She was a co-author of PMI’s Business Analysis for Practitioners: A Practice Guide, as well as being on the core team for the IIBA’s Business Analysis Body of Knowledge (BABOK) version 3. She is also a contributing author to “The Guide to Business Analysis” which “Includes the Standard for Business Analysis” by PMI. She co-authored Visual Models for Software Requirements with Anthony Chen and Software Requirements, 3rd Edition with Karl Wiegers.
Candase is a Product Manager at Seilevel. As a trainer and a practitioner, she helps ensure her clients’ software projects deliver the most return on investment, and helps define the problems their projects are trying to solve. She has provided training for business analysts in F300 companies, as well as assisting in the development of Seilevel training material. She also provided editorial contributions to both Visual Models for Software Requirements and Software Requirements, 3rd Edition.
Having finished her diploma in quantum optics Maria-Therese Teichmann couldn’t resist meeting the complex challenges of Information Technology. For fifteen years she has been working at Software Daten Service GmbH as a business analyst and quality manager in banking software. Her focus there are long term quality decisions, which nowadays are more and more difficult to argue against business interests. Besides the business job she loves to work at the University of Applied Sciences Technikum Wien, was part of a gender project and offers classes in software evolution, relational databases and Software Engineering topics.
Eva Gebetsroither works as a Senior Technical Translator in the localisation team of Software Daten Service GmbH. Apart from translations and terminology management she is responsible for language quality assurance. Within the framework of her field of activity there are numerous connections to Requirements Engineering. As an expert in the area of languages and communication she focuses on the role of natural language in Requirements Engineering.
After graduating in Communication Science with a focus on public relations and corporate communications in Salzburg and Shanghai, Corinna Unterfurtner finished the MBA in General Management with a focus on coaching, training and education. Corinna collected practical experience as a project manager at the University of Salzburg. Now she is responsible for project and requirements management, the training of new customers and support requests at an ERP business software for SME. Additionally she supports customers in process optimization and workflow design with the help of HELIUM V.
Alexandra Kreuzeder is the project manager of "ditact women's IT summer studies", that is part of the ICT&S Center of the University of Salzburg. She graduated at the University of Vienna in Sociology in 1997. Focusing on the processes of socialization, she started in 1998 a year-long research project concerning the gender socialization processes of girls and boys in kinder gardens in Copenhagen, Denmark. Returning to Salzburg in August 1999 she worked in the field of Internet Technology and was project manager of the ditact_women's IT summer university. From March 2011-November 2012 she took a time out to build up her own company "Salzburg Coaching" that offers communication and stress reduction training. Since last year she has shared the management of the ditact summer university with Carina Bachinger from the ICT&S Center.
Dr. Ralph R. Young (CSEP, http://www.ralphyoung.net) has invested his career in assisting individuals, projects, and organizations to improve and helping others to grow. He has a wide diversity of experience, including private sector, Federal Government, local government, military, and oversight of programs. He consults and speaks frequently concerning project management, requirements development and management, and process improvement. Ralph has written a series of five books to date: Effective Requirements Practices (that describes what to do); The Requirements Engineering Handbook (that describes how to perform requirements-related work); Project Requirements: A Guide to Best Practices (which is written for program and project managers, to communicate the importance and value of incorporating good requirements practices); Performance-Based Earned Value (with Paul Solomon), which proposes a change to industry earned value management practices; and How to Save a Failing Project: Chaos to Control (with Steve Brady and Dennis Nagle) that provides guidance and insight based on multiple efforts in changing the direction of failing projects and also for projects that desire to perform well.. Ralph contributed to another book, The 77 Sins of Project Management, written by a large number of contributors selected by the publisher, that describes sins, danger signs, suggested solutions, and tips for 77 aspects of project management – thoughtful, considered advice. Ralph enjoys the outdoors, boating, reading, writing, and family activities, especially six grandchildren. He wants to write another book, concerning leadership. He resides on Kent Island, Maryland USA. He welcomes comments and feedback and can be reached at ryoungrr@aol.com.
Alexander Rachmann advises companies on the linking business and IT. His strong interdisciplinary knowledge of business administration and computer science enables him to work as an ideal Requirements Engineer, Business Analyst, or System Analyst. He has worked in industries such as e-commerce, healthcare, IT security, and software development. He holds a doctorate degree in economics, master's degrees in computer science and information science and a diploma in business computer science.
Jesko Schneider worked as a consultant with a focus on Business Analysis, Requirements Management and Usability Engineering. He built up consulting services for Requirements Engineering and Usability Engineering in an international consulting company. His industry focus lies on telecommunications. He is a well-known trainer for Certified Professional for Requirements Engineering from the IREB. In his role as Requirements Engineer, Business Analyst, System Analyst or Product Owner, he is always the linkage between business and IT. He holds a degree in media informatics.
Frank Engel looks back on over 10 years’ experience in project management and Requirements Engineering. Prior to his time as a Partner of the Anforderungsfabrik, he was responsible for an international consulting company as Unit Manager. Topic of his business unit was Requirements Engineering and Management. His role in projects is Product Owner, Project Manager and Requirements Engineer. He studied business information systems. Always linking business and IT!
Jens Schirpenbach has been working as a consultant in the area of Product Lifecycle management for more than 12 years focusing on operations transformation in the area of Engineering and Services. He worked as a solution architect and project manager for diverse projects, essentially in the automotive, aerospace and manufacturing industry. He managed a team for PLM at a major European consultancy. After eleven years in consulting he founded P&PM Solutions & Consulting.
He has a joint master degree in mechanical Engineering and business administration of the University of Darmstadt, Germany.
The International Requirements Engineering Board (IREB) e.V. has joined forces with the vision to create an international, professional basis for Requirements Engineering (RE) and to improve the knowledge in RE and its application, in order to give this discipline the importance and the orientation that corresponds to its added value for the industry.
The IREB is the developer and the holder of the CPRE (Certified Professional for Requirements Engineering) certification scheme, which stands for an elaborated three level certification concept.
Founder of the consulting company “Crescendo Technologies”, Joseph Aracic is a System Engineering Consultant, focusing on requirements management techniques and processes, product line engineering and model driven engineering.
Prior to this, Joseph has been the manager of the Telelogic (Now an IBM Rational brand) French Professional Services team for requirements management and architecture modeling. Joseph has been involved in various system engineering projects (mainly in the defense industry) as consultant/coach in system engineering techniques deployment.
What does it mean to say „requirement“? An inquiry into the abilities of the human mind and the meaning of the word „requirement“.
Written by
Kim Lauenroth
30. January 2014 · 21 minutes read
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1 Comment
Kim Lauenroth
Dr. Kim Lauenroth is Chief Requirements Engineer and leads a competence centre for requirements engineering at adesso AG.
He has over 10 years of experience in software and requirements engineering in different domains. He regularly speaks at internal conferences in the topic of RE. Within IREB, he is involved in the development of the advanced level module Elicitation & Consolidation.
Kim received his PhD in the field of requirements engineering from the University of Duisburg-Essen and studied computer science, business administration and psychology at the University of Dortmund.
Cristina Palomares is a PhD student in the Software Engineering for Information Systems Research Group (GESSI) at the Universitat Politècnica de Catalunya (UPC). Her PhD thesis deals about the construction, use and evolution of software requirement patterns for the reuse of requirements knoledge.
She has published several papers and presented posters and demos in requirements engineering conferences like in IEEE International Requirements Engineering Conference (RE) and the International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ). She is the coordinator of developers of the PABRE System for supporting requirements reuse.
Dr. Carme Quer is associate professor in the Service and Information System Engineering department (ESSI) at the Universitat Politècnica de Catalunya (UPC). She is member of the Software Engineering for Information Systems Research Group (GESSI) at the UPC. Her main research lines are requirements engineering and software quality.
She has published several papers in requirements engineering conferences like in the IEEE International Requirements Engineering Conference (RE) and the International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ). She was General Chair of the Workshop on Requirements Engineering (WER) held in 2008.
Xavier Franch is Professor at the Universitat Politècnica de Barcelona (UPC-BarcelonaTech), Spain. He is Council Member and Full Member of the IREB association. He has published over 200 peer-reviewed papers in conferences and journals, many of them related to requirements engineering. He was Program Co-Chair of the RE’16 and REFSQ’11 conferences, and he belongs to the Editorial Board of the Requirements Engineering Journal (Springer) and Information Software and Technology (IST) journals, among others. He is coordinator of the Q-Rapids project and participates in the OpenReq project, both in the H2020 programme. He organizes workshops concerning requirements engineering for NLP4RE, CrowdRE, JIT-RE and others.
An agile and collaborative prioritization technique
Written by
Rainer Grau
30. January 2014 · 32 minutes read
Rainer Grau
For more than twenty years, Rainer Grau has accompanied companies on their way enterprise agility. He supports companies in their efforts to continuously develop and create sustainable value for customers and employees. For him, it is particularly exciting to find out which methods, techniques and approaches are suitable for scaling agility and building the right product and the right service for the customer. Business analysis and requirements engineering are two essential disciplines in this context, which also generate high value in an agile setup - even if perhaps lived completely differently compared to a classic project approach.
Rainer's background of experience in business agility is based on his consulting work with companies from various industries. Stages of his professional life include Distinguished Consultant and Partner at Zühlke Engineering, Head of Business Development at digitec Galaxus, responsible for courses at universities of applied sciences on the topic of agility, founder of the Swiss Agile Leaders Circle, founder of Denkplan Verein and active involvement in communities around agility, business analysis and requirements engineering.
If there is still time left, Rainer Grau likes to spend it with his family, doing sports, playing his guitar and reading novels.
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